Consumer Dispute

If you show ACRAnet listed as an inquiry on your credit report, this means that one of our clients used ACRAnet to obtain a copy of your report. For more information on who or why your report was requested, please contact us. We will request some unique identifiers to confirm your identity and provide you with the third party who requested your credit report through ACRAnet. 

ACRAnet Consumer Services Department Contact Information

Phone: Please contact us at 800-304-1249 and ask to be directed to our Consumer Services Department. 

E-mail: [email protected]

Hours: 7am to 5pm, Monday thru Friday

Do you have questions about frozen credit, or how to access your free credit report? Check out our Compliance page.

* Please note that ACRAnet does not make the decision to approve or deny your application with our clients. If you have further questions regarding the decision our clients made, please contact them directly.